These Terms and Conditions of Use (Terms) apply to all Gift Vouchers issued by CPM (Copacabana Property Management Real Estate).
Gift Voucher(s) means the gift voucher that you have purchased or received along with the accompanying Gift Card Code.
Gift Voucher Code means the accompanying redemption code for the Gift Voucher which is provided at the point of sale following the purchase of the Gift Voucher.
Remaining Gift Voucher Value means, at any time, that portion of the initial value of your Gift Voucher which is unspent and can be accessed as a credit in accordance with these Terms.
Website means copacabanapropertymanagement.com.au
A reference to “we” or “us” is a reference to Copacabana Property Management Real Estate (ABN 36 345 949 566).
A reference to “you” or “your” is a reference to the person who is in possession of the Gift Voucher at the relevant time for the purposes of these Terms, or who authorises another person to do something with or to the Gift Voucher on their behalf.
Except for the exclusions listed in paragraph 1.2 (Exclusions) below, the Gift Voucher has an AUD dollar value that can be used as currency towards purchases on the Website.
The following are the exclusions applicable to the redemption of your Gift Voucher:
2.1. All Gift Vouchers
Select a Gift Voucher with a value of AUD $50, $100, $250, $500 or $1,000 as displayed on the website and pay for your Gift Voucher value by credit card (you cannot purchase a Gift Voucher with a Gift Voucher).
Gift Voucher(s) will be activated within 24 hours from the time that a purchase is made on the Website.
2.2. Office Gift Voucher purchases
Alternatively, call our office and pay for the Gift Voucher over the phone and you will receive a Gift Card Code which can be used to activate your card.
3.1. Making a purchase with your Gift Voucher
Gift Vouchers can only be used on the website by entering the unique code when submitting the request to book; the booking will be credited with the purchased value and the transaction will be completed when the balance has reduced on your Gift Voucher.
No change will be given for any Remaining Gift Voucher Value. The Remaining Gift Voucher Value may be used in whole or part as a credit to be used for future bookings until the Remaining Gift Voucher expires.
You agree that we can reduce the Remaining Gift Voucher Value by the value of all transactions that are authorised by you. Transactions are authorised by you by:
When you authorise a transaction:
3.2. Purchases exceeding the Remaining Gift Voucher Value
Your Gift Voucher may only be used to make purchases up to the initial Gift Voucher value or the Remaining Gift Voucher Value. If you wish to make a purchase for an amount that exceeds the Gift Voucher value or the Remaining Gift Card Value, the balance must be paid by credit card.
3.3. Issue with purchased Gift Voucher
If you have an issue with a purchased Gift Voucher, you should contact our office on 02 7257 3005 or via email to info@CopaPM.com.au.
3.4. No cash advances
Gift Vouchers are not legal tender, account cards, credit or debit cards or securities. You cannot obtain any cash advance with your Gift Voucher, redeem your Gift Voucher for cash or receive any portion of the Remaining Gift Voucher Value in cash.
3.5. Checking your Gift Voucher balance
You will not be sent statements of transactions on a Gift Voucher. Once you have made a purchase with your Gift Voucher you can check any Gift Voucher balance by contacting our office; provided you have not redeemed the entire value on the Gift Voucher, the balance will be represented as a credit until the Gift Voucher expires.
3.6. Exchange of Gift Voucher
You cannot exchange your Gift Voucher for a different denomination or type of Gift Voucher or for another form of payment, cash or discount. 3.7. Purchase a Gift Voucher by using a Gift Voucher
Gift Voucher cannot be used to purchase another Gift Card.
4.1. Expiry of Gift Vouchers
Your Gift Voucher will be valid for use for 12 months from the date of issue, for any purchase on the Website. You should use all of the Remaining Gift Voucher Value before the expiry date; unused values will not be refunded or attributed to any transactions after the expiry date.
4.2. Cancellation and voiding of Gift Vouchers
4.3. Re-issue of faulty or damaged Gift Vouchers
A re-issue of faulty or damaged Gift Vouchers is not available unless the fault or damage to the Gift Voucher is proven to be a result of the production process or otherwise due to the fault of us or our agents or contractors.